Crisis Services (Text, Call, Walk-in)
Crisis Walk-in Center

 

Are you in crisis? Need a break?

GET HELP NOW at our Crisis Walk-in Center

If you or someone you know is in crisis or in need of immediate assistance at anytime, these three options are available:

1)  Call:  844-493-TALK (8255)

2)  Text:  TALK to 38255

3)  Walk-in to one of these facilities:

AspenPointe
115 South Parkside Drive
Colorado Springs


Health Solutions
1302 Chinook Lane

Pueblo

AspenPointe and Health Solutions are member organizations of Southern Colorado Crisis Connection, providing crisis services for Colorado Crisis Services.

AspenPointe's Crisis Walk-in Cnter is open 24-hours-a-day, seven days a week  and is available for all ages, regardless of ability to pay. CWC clients have immediate access to licensed professional counselors, peer specialists and care coordinators, and referral assistance for a broad range of other community services as needed.

Many people struggling with a mental illness can be treated in the center and returned to the community without the need for inpatient treatment.  The more quickly someone receives treatment the less likely his or her condition will worsen.

The CWC offers a less-restrictive alternative to hospitalization and provides timely de-escalation, early intervention and patient stabilization to prevent the need for higher levels of care. 

The CWC crisis community living rooms provide a safe environment that facilitates relationships between staff and individuals to build support networks and connect them with community resources.

Respite is available on a limited basis for children and adults (including Substance Use and Dual Diagnosis) as clinically indicated. CWC Staff will connect patients to appropriate resources.

Watch this short YouTube video to learn more about our CWC :

 

Frequently Asked Questions:

WHAT IS THE CWC?

The Crisis Walk-in Center provides timely de-escalation, early intervention and patient stabilization to prevent the need for higher levels of care and is available for clients of all ages, regardless of ability to pay.

The CWC crisis community living rooms provide a safe environment that facilitates relationships between staff and individuals to build support networks and connect them with community resources.

Respite is available for children and adults (including Substance Use and Dual Diagnosis) as clinically indicated. CWC Staff will connect patients to appropriate resources.

The Crisis Walk-in Center provides a less restrictive, less costly alternative to hospitalization. CWC patients have immediate access to licensed professional counselors, peer specialists and care coordinators and referral assistance for a broad range of other community services as needed.

 

WHAT IS THE AVERAGE LENGTH OF STAY?

The CWC is designed to provide a safe place to de-escalate crises, offer early intervention and provide patient stabilization. The average length of stay is 3-5 hours. If additional care is needed, CWC staff can connect patients to appropriate resources within the community.

 

HOURS:

The Crisis Walk-in Center provides Short-Term, Crisis-Focused Intervention and treatment to people who are in psychiatric crisis 24 hours a day, 7 days a week.

 

COST:

Available to anyone, regardless of ability to pay.

 

WHAT TYPES OF CRISES ARE APPROPRIATE FOR THE CSU?

• Being overwhelmed by stress

• Feelings of hopelessness

• suicidal thoughts

• severe depression and/or anxiety

• stress or trauma

• hearing voices

• bizarre behavior

• drug or alcohol abuse

• family and interpersonal conflicts

• work or school related crisis

• breaks with reality

 

SERVICES MAY INCLUDE THE FOLLOWING BASED ON INDIVIDUAL NEEDS:

• Mental Health evaluation

• Skills coaching

• Biofeedback

• Education on psychiatric and addiction disorders

• Education on professional and self help alternatives

• Referral for continuing care following crisis resolution

• Referral to other community services as needed

 

WHO IS ELIGIBLE?

The CWC offers services for children, adolescents, adults and the elderly, through self-referral, family referrals, referrals by healthcare professionals and law enforcement.

 

WHAT IF THE INDIVIDUAL CANNOT DE-ESCALATE WHILE AT THE CWC?

The individual will be assessed by a mental health evaluator who will determine disposition of the case.

 

HOW DO THESE SERVICES HELP PEOPLE IN A MENTAL HEALTH CRISIS? 

• Reduce symptoms and improve functioning through education and access to continuum of care after discharge.

• Return the person to the community as soon as possible and avoid further inpatient treatment whenever possible.

• Support recovery and resilience through the use of peer specialists.

• Promote the safety and emotional stability of individuals with mental illness or emotional crises.

• Minimize further deterioration of individuals with mental illness or emotional crises.

• Assist individuals in developing and/or enhancing better coping skills and a natural support system.

• Help individuals with mental illness or emotional crises obtain ongoing care and treatment.

• Encourage services in the least restrictive setting that is clinically appropriate to meet the individual’s needs.

 

WHY DOES THE COMMUNITY NEED A CRISIS WALK-IN CENTER?

Many people experiencing a crisis caused by an acute psychiatric or addiction disorder seek hospital emergency room care. Because persons with a psychiatric or addiction disorder may not show visible signs of injury or illness, they often suffer when competing for the attention of emergency room staff treating other critically ill patients.

 

Many people struggling with a mental illness can be treated in the center and returned to the community without the need for inpatient treatment.  The more quickly someone receives treatment the less likely his or her condition will worsen.

 

 

AspenPointe Calendar

Date: 3/28/17-4/1/17
Space Foundation: Spring Break Tinkering

Click here to view all calendar events.

Since 1875...


AspenPointe has empowered clients, enriched lives and embraced purpose through behavioral health services, counseling services, career services, substance abuse treatment, employment, education, housing, jail diversion/reintegration and care management.

One of the largest nonprofits in Colorado Springs, AspenPointe traces its roots back to 1875 when we were called the Springs Relief Society. That organization, which delivered coal, lumber and clothing to the needy, was the genesis of what today is a comprehensive and integrated system of care that addresses the overall wellness of each client whether they need behavioral health services, counseling services or career services.

We have 12 organizations that serve more than 30,000 individuals and families each year through behavioral health services, counseling services, career services, education, housing, jail diversion/reintegration, telephonic wellness and care management.

We collaborate with clergy, educators, employers, other health and human service agencies, the legal/criminal justice system, other behavioral health providers, insurers, and many other organizations to leverage our collective resources in order to better our communities and the lives of its residents.

We are a 501(c)(3) nonprofit funded largely by Medicaid, state and federal grants, local government contracts, and generous donations.

(719) 572-6100 | Toll Free 1-855-AspenPT | Crisis: (719) 635-7000 | www.aspenpointe.org | info@aspenpointe.org

Copyright 2017, AspenPointe. Colorado Springs, Colorado