Crisis Services (Text, Call, Walk-in)
Crisis Stabilization Unit

 

Are you in crisis? Need a break?

GET HELP NOW!

If you or someone you know is in crisis or in need of immediate assistance at anytime, these three options are available:

1)  Call:  844-493-TALK (8255)

2)  Text:  TALK to 38255

3)  Walk-in to one of these facilities:

AspenPointe
115 South Parkside Drive
Colorado Springs

Health Solutions
1302 Chinook Lane

Pueblo

AspenPointe and Health Solutions are member organizations of Southern Colorado Crisis Connection, providing crisis services for Colorado Crisis Services.

Visit the CSU Dashboard.

AspenPointe's Crisis Stabilization Unit is open 24-hours-a-day, seven days a week  and is available for all ages, regardless of ability to pay. CSU patients have immediate access to licensed professional counselors, peer specialists and care coordinators, and referral assistance for a broad range of other community services as needed.

Many people struggling with a mental illness can be treated in the center and returned to the community without the need for inpatient treatment.  The more quickly someone receives treatment the less likely his or her condition will worsen. 

The CSU  offers a less-restrictive alternative to hospitalization and provides timely de-escalation, early intervention and patient stabilization to prevent the need for higher levels of care. 

The CSU’s crisis community living rooms provide a safe environment that facilitates relationships between staff and individuals to build support networks and connect them with community resources.

Respite is available on a limited basis for children and adults (including Substance Use and Dual Diagnosis) as clinically indicated. CSU Staff will connect patients to appropriate resources.

Watch this short YouTube video to learn more about our CSU:

Frequently Asked Questions:

WHAT IS THE CSU?

The Crisis Stabilization Unit provides timely de-escalation, early intervention and patient stabilization to prevent the need for higher levels of care and is available for clients of all ages, regardless of ability to pay. 
The CSU’s crisis community living rooms provide a safe environment that facilitates relationships between staff and individuals to build support networks and connect them with community resources.
Respite is available for children and adults (including Substance Use and Dual Diagnosis) as clinically indicated. CSU Staff will connect patients to appropriate resources.
The Crisis Stabilization Unit provides a less restrictive, less costly alternative to hospitalization. CSU patients have immediate access to licensed professional counselors, peer specialists and care coordinators and referral assistance for a broad range of other community services as needed.
 
WHAT IS THE AVERAGE LENGTH OF STAY?
The CSU is designed to provide a safe place to de-escalate crises, offer early intervention and provide patient stabilization. The average length of stay is 3-5 hours. If additional care is needed, CSU staff can connect patients to appropriate resources within the community.
 
HOURS:
The Crisis Stabilization Unit provides Short-Term, Crisis-Focused Intervention and treatment to people who are in psychiatric crisis 24 hours a day, 7 days a week. 
 
COST:
Available to anyone, regardless of ability to pay.
 
WHAT TYPES OF CRISES ARE APPROPRIATE FOR THE CSU?

Being overwhelmed by stress
Feelings of hopelessness
suicidal thoughts
severe depression and/or anxiety
stress or trauma
hearing voices
bizarre behavior
drug or alcohol abuse
family and interpersonal conflicts
work or school related crisis
breaks with reality
 
SERVICES MAY INCLUDE THE FOLLOWING BASED ON INDIVIDUAL NEEDS:
Mental Health evaluation
Skills coaching
Biofeedback
Education on psychiatric and addiction disorders
Education on professional and self help alternatives
Referral for continuing care following crisis resolution
Referral to other community services as needed
 
WHO IS ELIGIBLE?
The CSU offers services for children, adolescents, adults and the elderly, through self-referral, family referrals, referrals by healthcare professionals and law enforcement.
 
WHAT IF THE INDIVIDUAL CANNOT DE-ESCALATE WHILE AT THE CSU?
The individual will be assessed by a mental health evaluator who will determine disposition of the case. 
 
HOW DO THESE SERVICES HELP PEOPLE IN A MENTAL HEALTH CRISIS? 
Reduce symptoms and improve functioning through education and access to continuum of care after discharge.
Return the person to the community as soon as possible and avoid further inpatient treatment whenever possible.
Support recovery and resilience through the use of peer specialists.
Promote the safety and emotional stability of individuals with mental illness or emotional crises.
Minimize further deterioration of individuals with mental illness or emotional crises.
Assist individuals in developing and/or enhancing better coping skills and a natural support system. 
Help individuals with mental illness or emotional crises obtain ongoing care and treatment. 
Encourage services in the least restrictive setting that is clinically appropriate to meet the individual’s needs.
 
WHY DOES THE COMMUNITY NEED A CRISIS STABILIZATION UNIT?

Many people experiencing a crisis caused by an acute psychiatric or addiction disorder seek hospital emergency room care. Because persons with a psychiatric or addiction disorder may not show visible signs of injury or illness, they often suffer when competing for the attention of emergency room staff treating other critically ill patients.
 
Many people struggling with a mental illness can be treated in the center and returned to the community without the need for inpatient treatment.  The more quickly someone receives treatment the less likely his or her condition will worsen. 
 

 

AspenPointe Calendar

Date: 9/12/16-10/12/16
NAMI Provider Education Class

Click here to view all calendar events.

Since 1875...


AspenPointe has empowered clients, enriched lives and embraced purpose through behavioral health services, counseling services, career services, substance abuse treatment, employment, education, housing, jail diversion/reintegration and care management.

One of the largest nonprofits in Colorado Springs, AspenPointe traces its roots back to 1875 when we were called the Springs Relief Society. That organization, which delivered coal, lumber and clothing to the needy, was the genesis of what today is a comprehensive and integrated system of care that addresses the overall wellness of each client whether they need behavioral health services, counseling services or career services.

We have 12 organizations that serve more than 30,000 individuals and families each year through behavioral health services, counseling services, career services, education, housing, jail diversion/reintegration, telephonic wellness and care management.

We collaborate with clergy, educators, employers, other health and human service agencies, the legal/criminal justice system, other behavioral health providers, insurers, and many other organizations to leverage our collective resources in order to better our communities and the lives of its residents.

We are a 501(c)(3) nonprofit funded largely by Medicaid, state and federal grants, local government contracts, and generous donations.

(719) 572-6100 | Toll Free 1-855-AspenPT | Crisis: (719) 635-7000 | www.aspenpointe.org | info@aspenpointe.org

Copyright 2016, AspenPointe. Colorado Springs, Colorado