In 2010, TeleCare added the Chronic Disease Management (CDM) program. CDM is a confidential telephonic program for supporting members who have a mental health condition and have at least one of the following diseases: asthma, congestive heart failure or diabetes type II.
Care Management is provided by Registered Nurses who have the skills and education to recognize symptoms of physical health issues and mental health conditions. Nurse Care Managers assess a member’s level of self-care, educate them about their disease and assist them in reaching self-management goals. Often, members are overwhelmed with what they are required to do in order to manage their disease. By taking small steps, members are able to learn to manage their self-care.